Emotional intelligence and job performance as promoters of health in administrative workers in a metal-mechanical company in Mexico, 2025

Abstract

Introduction Emotional intelligence (EI), popularized by Daniel Goleman (2018), has been shown to be a key factor in improving job performance, interpersonal relationships, and worker health. Several studies have shown a direct relationship between high levels of EI and a reduction in accidents, cardiovascular diseases, and psychosocial disorders. Based on these findings, this research aims to analyze the relationship between emotional intelligence and job performance in the administrative staff of a company in the metalworking sector. Objective To establish the relationship between emotional intelligence and job performance and its effect on health promotion in administrative staff of a metalworking company in Mexico in 2025. Materials and methods: Quantitative type, descriptive scope, non-experimental research design, and longitudinal survey. The study will be conducted on 78 administrative staff members of a metal-metal company in Mexico in 2025. The data will be organized and processed using SPSS software, and the results will be observed and analyzed using descriptive statistics. Excel will be used for tables and graphs. Results and Discussion: After the intervention, the percentage of workers with an acceptable level of emotional intelligence management increased from 59% to 79%, reflecting a 20% improvement. Additionally, the proportion of employees with a low level of emotional intelligence decreased from 41% to 21%. These results demonstrate the positive impact of the implemented strategy, although the challenge remains of intervening in the remaining 21% to raise their emotional performance to functional levels within the second quartile or higher.