Workplace climate survey, human resources and departmental objectives

Authors

DOI:

https://doi.org/10.51896/turydes.v16i34.192

Keywords:

Workplace environment, workplace culture, workplace climate survey, motivation, labor policy, productivity, human resources

Abstract

An organization's work environment surveys allow us to obtain reliably results that allow us to make decisions when establishing departmental objectives. This data must be accurate and strategic when taking action on what goals to set, and how to achieve them. For this, it is essential that they will be presented in an unequivocal, easily visualized and understandable way. The results obtained will be made known to those who participate in the survey, through the competent people, who will implement action plans that will correct those aspects that are less satisfactory for the workforce, in order to improve the degree of job satisfaction, motivation and, therefore, the achievement of goals. Knowing the situation of the work environment, measuring the results, according to the work center and department, with the goal of retaining talent, is essential for productivity levels and the achievement of goals. Placing special emphasis on internal communication, taking care of the means used and their correct adaptation to the technological development of the sector in which the organization is included, is very important. The latest models of work climate surveys measure job satisfaction, emotional perception, leadership and satisfaction with the organizational culture (values, norms and objectives), and it is essential to continue researching about it.

Downloads

Download data is not yet available.

References

Álvarez, M. (2020). Liderando con OKR (Objetivos y resultados clave). Profit Editorial.

Bakker, A. B. y Demerouti, E. (2013). La teoría de las demandas y los recursos laborales. Revista de Psicología del Trabajo y de las Organizaciones, 29(3), 107-115. https://dx.doi.org/10.5093/tr2013a16

BPFeedback. (5 de julio de 2023). Modelo de clima laboral IMS-20 – BPFeedback. BPFeedback. https://www.bpfeedback.com/modelo-clima-laboral-encuestas/

Gallup. (2016). First, Break All The Rules. What the World's Greatest Managers Do Differently. Gallup Press.

Gonçalves, A. P. (1997). Dimensiones del clima organizacional. Qualidade. https://www.geocities.ws/janethqr/liderazgo/130.html

Glueck, W. (1980). Strategick Management and Business Policy. McGraw-Hill.

Koontz, H., Weihrich, H. y Cannice, M. (2022). Administración: Una perspectiva Global y Empresarial. McGraw-Hill.

Locke, E. A. y Latham, G. P. (1990). Work motivation and satisfaction: Light at the end of the tunnel. American Psychological Society, 1(4), 240-246. https://psycnet.apa.org/doi/10.1111/j.1467-9280.1990.tb00207.x

López, N. M. y Castiblanco, K. A. (2021). Clima laboral como factor influyente en el nivel de productividad: caso Unión Soluciones S.A.S. Revista Chilena de Economía y Sociedad, 15(1), 78-91. https://rches.utem.cl/articulos/clima-laboral-como-factor-influyente-en-el-nivel-de-productividad-caso-union-soluciones-s-a-s/

Lucia-Casademunt, A. M., Morales-Gutiérrez, A. C., & Ariza-Montes, J. A. (2012). La implicación emocional en el puesto de trabajo: Un estudio empírico. Intangible Capital, 8(2), 364-405. http://dx.doi.org/10.3926/ic.321

Molina, H. (2000). Establecimiento de metas, comportamiento y desempeño. Estudios Gerenciales, 16(75), 23-33. https://www.icesi.edu.co/contenido/pdfs/hmolina_establc-metas-comp.pdf

Ulrich, D. y Brockbank, W. (2007). La propuesta de valor de recursos humanos. Harvard Business School Press.

Published

2023-07-27

How to Cite

Esquitino del Río, Y. (2023). Workplace climate survey, human resources and departmental objectives. TURYDES Turismo Y Desarrollo Local Sostenible, 16(34), 43–55. https://doi.org/10.51896/turydes.v16i34.192

Issue

Section

Artículos